Claims

We're Here to Help When You Need Us

Filing a claim can be stressful. Our dedicated team will guide you through every step of the process.

Emergency? Need immediate assistance?
Call +27 61 404 9664
Claim Forms

Select Your Claim Type

Choose the appropriate form below to start your claim process. If you're unsure, contact us for guidance.

Property Loss / Damage Claim Form

For claims related to property damage, theft, or loss of contents.

Public Liability Accident Report Form

Report incidents involving third-party injury or property damage.

Motor Theft Claim Form

For claims related to stolen vehicles or vehicle parts.

Motor Vehicle Accident Claim Form

Report motor vehicle accidents and collision damage.

How It Works

Our Claims Process

We've streamlined our claims process to get you back on track as quickly as possible.

Step 1

Report the Incident

Contact us immediately to report your claim. Our team is available 24/7 for emergencies.

1
Step 2

Complete the Form

Fill out the relevant claim form with all necessary details and documentation.

2
Step 3

Submit Documents

Provide supporting documents such as photos, police reports, and receipts.

3
Step 4

Claim Assessment

Our team will review your claim and may arrange for an assessment if needed.

4
Step 5

Settlement

Once approved, your claim will be settled according to your policy terms.

5
Emergency Numbers

Important Contact Numbers

Keep these emergency numbers handy for quick access when you need them most.

Partner Insurers

CIB

24/7 Emergency Hotline

0860 104 952

FSP Solutions

24/7 Emergency Hotline

086 122 2305

Santam

24/7 Emergency & Claims line

0860 505 911

Safire

Contact your Wealth FA broker directly

061 404 9664

General Emergency

Helpful Tips

Making Your Claim Smoother

Report incidents as soon as possible – delays can affect your claim
Take photos and document all damage thoroughly
Keep all receipts and proof of ownership
Get a police case number for theft or accident claims
Don't dispose of damaged items before assessment
Provide accurate and complete information

24/7 Claims Support

Our dedicated claims team is available around the clock to assist you with emergencies and guide you through the claims process.

Need Help With Your Claim?

Our friendly team is ready to assist you. Contact us today and let us help you through the process.

Contact Us
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